AWS re:Invent 2022 - FinOps: The powerful ability of insight to accelerate AWS (PRT035)
AWS re:Invent 2022 - FinOps: The powerful ability of insight to accelerate AWS (PRT035)
Attend this talk to learn how you can empower your business stakeholders with clarity and highly personalized insights to unlock all the cloud has to offer. Learn tactics and best practices for developing your AWS cost management strategy by minimizing noise and maximizing the relevance between your FinOps practice and your unique business objectives. This presentation is brought to you by Anodot, an AWS Partner.
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Content
0.57 -> - So before I begin
today, I want you to think
2.46 -> about your own cloud
cost management journey.
5.67 -> As we're talking to
different people at the show,
7.47 -> we're seeing that there's a
wide range of sophistication
10.5 -> within their FinOps practices,
12.54 -> cloud cost management practices.
14.07 -> Some businesses are just
starting to begin to think
16.92 -> about cloud cost management.
18.51 -> Some businesses have very sophisticated
21.299 -> cost centers of excellence
or dedicated FinOps teams,
25.38 -> but I want you to think
about where your business is.
28.02 -> The FinOps Foundation, it's
part of the Linux Foundation,
30.93 -> they offer a great model
33.27 -> for managing your cloud cost strategy,
38.13 -> and it actually consists of
three phases, six domains,
41.58 -> 18 capabilities, and three
maturity levels across each,
45.12 -> crawl, walk, and run.
47.13 -> So as you're thinking
48.33 -> about what your level of sophistication is
50.22 -> across each of these things,
51.45 -> you can kind of put it in that context.
53.61 -> So regardless of where you actually are
55.5 -> with your level of sophistication,
57.24 -> today you're gonna learn
58.073 -> how to empower all of
your FinOps stakeholders
60.39 -> with clarity and highly
personalized insights.
67.47 -> We're gonna explore how to develop
69.09 -> your AWS Cloud Financial
Management strategy
72.03 -> to minimize noise and
maximize the relevance
74.85 -> between your FinOps practice
and your business objectives.
78.45 -> We're gonna look at the relationship
79.86 -> between FinOps and business value.
82.44 -> We'll discuss how above all
FinOps is about relationships
86.7 -> and why insight is critical
to driving collaboration.
91.5 -> We'll talk about what makes
a FinOps insight valuable,
94.32 -> and how we deliver
95.7 -> and develop the insights
we give you at Anodot,
99.48 -> and we'll explore ways to
drive increased clarity
102.18 -> across your organization
to grow your AWS value.
108.24 -> So what's the value of FinOps, anyway?
110.7 -> Folks mistakenly think that
it's all about scrutinizing
113.7 -> and reducing the cloud
bill, but it's actually not.
116.43 -> At Anodot, we believe the value of FinOps
118.68 -> is all about driving increased revenue
120.66 -> from your AWS investment.
122.94 -> FinOps accelerates the
value you get from AWS,
125.94 -> yes, by helping you to reduce costs,
128.31 -> but by primarily shifting the culture
130.62 -> of your organization from
one of traditional silos
134.94 -> to one that is collaborative.
136.71 -> To enable that shift,
the FinOps Foundation
139.95 -> recommends three phases,
which we align here at Anodot.
144.39 -> The first phase is in form.
147.03 -> We call this visibility.
148.59 -> This is all about
enabling every stakeholder
150.78 -> to understand their costs
152.16 -> and how they relate to your business.
154.41 -> On the finance side, we see
that this often is a place
157.5 -> where your FinOps
strategy might break down,
160.65 -> and we'll talk a little bit
how to get over that challenge.
164.43 -> Secondly is optimization.
166.92 -> This is understanding how to
168.87 -> and actually using the
cloud more efficiently.
172.02 -> On the engineering side,
174.12 -> we see this is where FinOps
initiatives can also break down.
176.97 -> And actually we've heard
some real horror stories
179.7 -> usually caused by a lack of empathy
182.093 -> between finance and engineering.
184.77 -> We'll talk a little bit
about how to fix that today.
188.67 -> The third is operate.
We call this monitoring.
192.96 -> This is all about achieving
highly sophisticated
196.14 -> and predictable cloud operations
198.12 -> where you can look ahead
with a great deal of accuracy
200.91 -> and you're never surprised
by your cloud bill.
203.79 -> And yes, we've actually added a fourth.
205.5 -> The FinOps Foundation doesn't have this,
207.36 -> but we think that it's important
209.64 -> to not wait to start improving
211.92 -> your cloud financial management strategy.
214.47 -> You need to start today.
216 -> So that's the value of FinOps,
but can we boil FinOps down
220.02 -> into some kind of like a secret sauce?
224.67 -> So the FinOps Foundation defines FinOps
227.94 -> as a framework of people,
principles, and phases of action
233.43 -> and says that its core,
FinOps is a cultural practice.
237.21 -> That's the people in your organization
238.89 -> and how they work together to leverage AWS
241.35 -> for organizational success.
243.06 -> In fact, the first five
principles of FinOps
245.82 -> are all about people.
248.34 -> But each of these personas is different.
250.26 -> They have different needs,
goals, and pain points.
255.27 -> Business management wants
to track and show the impact
259.89 -> of cloud costs on investment, on revenue.
263.19 -> Finance wants accountability,
and they want a guarantee
266.22 -> that the cloud is being
used ever more prudently,
269.1 -> and DevOps wants to achieve
operational efficiency
272.13 -> and deliver higher service quality.
274.71 -> So what's one thing you can deliver
276.15 -> to all these personas to
empower better FinOps?
280.83 -> What's the electricity to
run your FinOps engine?
285.03 -> It's insight.
287.07 -> It's helping the right
people know the right thing
288.99 -> at just the right time,
and not coincidentally.
291.42 -> That's what we're totally
focused on at Anodot.
296.67 -> So insights could take a lot of forms.
298.89 -> What makes a good insight?
300.84 -> I've identified a few qualities here
303.06 -> that we leverage at Anodot.
304.83 -> The first is timely.
306 -> You want insights to be just in time
308.01 -> and to arrive when they're
actually actionable.
312.24 -> Accurate.
313.073 -> The fastest way to lose all credibility
315.03 -> is to provide any kind of
inaccurate information.
317.7 -> Precision is critical.
320.4 -> Meaningful. Insights can't be trivial.
322.83 -> Is that a meaningful
anomaly that you've detected
325.41 -> or is it just noise?
328.38 -> Automated.
330.21 -> Yes, there's a place for
dashboards and reports
332.49 -> and occasionally doing a
project-driven deep dive
335.25 -> into something in your infrastructure,
336.99 -> but generally you want insights
to come to you autonomously.
342.42 -> And finally, accessible.
344.61 -> You want insights to be easy
to understand and manage.
347.22 -> And an accessible insight
348.84 -> means that your team can generalize
351.72 -> versus becoming a expert
on one core area of FinOps.
355.89 -> And also you'll be able
357.3 -> to avoid costly professional
services contracts,
361.17 -> and you won't need to spin up
an entire data science team
363.87 -> to develop and maintain algorithms
366.06 -> for anomaly detection and forecasting.
369.63 -> So a side effect of this highly,
you know, powerful insights
374.46 -> is that it's actually a shortcut
375.84 -> to run level competency across
all the phases of FinOps.
381.18 -> So if it's as easy as providing insights,
384.84 -> what's stopping all organizations
386.76 -> from achieving this FinOps nirvana?
389.01 -> Well, there's two places
390.18 -> that FinOps efforts traditionally stall.
393.12 -> For finance teams, it's generally
during the informed phase,
395.7 -> and for DevOps teams,
396.69 -> it's generally during
the optimization phase.
398.64 -> And this is, like I
mentioned, usually caused
400.77 -> by a little bit of a lack of empathy
402.15 -> between the two departments.
404.31 -> In fact, the FinOps Foundation
406.71 -> has in their annual survey
for the past two years
409.62 -> has identified somewhat
insensitively worded,
412.23 -> getting engineers to take action,
414.12 -> as the number one reported issue
416.43 -> amongst companies trying
to achieve FinOps.
418.56 -> So there's definitely
a lack of understanding
420.78 -> between the two groups.
422.34 -> Better insights can fix this.
425.07 -> One of our customers, a
midsize IT security company,
427.95 -> has over 120 users of our
product that are active
431.34 -> across all these different departments,
433.65 -> finance, DevOps, engineering,
and the business.
437.25 -> We also find, with our
optimization recommendations,
440.1 -> there's a very high rate of adoption.
442.26 -> So we're helping to break
down this challenge,
444.81 -> and we see similar behavior to
that in all of our customers.
449.43 -> So when I talk to FinOps practitioners,
451.41 -> there's one other big
issue I hear about a lot.
454.38 -> With many FinOps tools,
455.82 -> initially, you'll see a
tremendous amount of value,
458.31 -> but over time, you'll see that value
459.96 -> and usage tend to decrease
and drop significantly.
463.59 -> At Anodot, we call this the wall.
465.69 -> I'm also gonna talk about
how you can vault this
467.64 -> with better insights.
470.1 -> Another one of Anodot customers,
472.74 -> that's a long time customer,
474.09 -> just saved over a million
dollars in the last quarter
477.33 -> due to operationalizing our insights.
479.64 -> We also see a very high rate of renewal.
481.44 -> So we're helping,
483.15 -> we don't see this wall
amongst our customers
484.98 -> where value kind of drops off,
487.782 -> but I'm gonna talk a little
bit about how insight
489.21 -> can also help you achieve
ongoing value as well.
493.59 -> So I'm also gonna talk a little bit
495.12 -> about why our customers might
not be hitting this wall.
499.29 -> And that's because we focus on insights
501.18 -> that are not just powerful,
502.53 -> but also highly relevant to
the people, these personas.
510.21 -> When insights are people-focused,
511.89 -> they enable collaboration
with the right audience
514.56 -> getting the right information
at the right time.
517.17 -> They enable a shared language
519.21 -> so departments can
communicate effectively.
521.31 -> At one of our customers,
Aqua Security and others,
524.01 -> they volunteer that engineering, business,
526.23 -> and finance are all able
to share a common language
528.84 -> with the Anodot platform to collaborate.
532.53 -> And finally, when insights
are relevant to each persona,
535.38 -> you can develop and achieve
performance metrics.
539.67 -> To show progress and real
value growth due to AWS,
543.51 -> one thing we focus on Anodot
is tracking among other things,
547.41 -> which of our recommendations you implement
549.36 -> and the dollar value of that.
551.28 -> So we're very big on KPI enablement.
553.95 -> So what are some practical,
tactical things you can do
556.38 -> to start delivering
persona-driven insights?
561.15 -> Start with AWS.
567.54 -> We find that all of our
customers have started