NEGATIVE AMAZON REVIEW ✅ ONE MAGIC TRICK ✅Remove Seller Feedback & Reviews
Aug 15, 2023
NEGATIVE AMAZON REVIEW ✅ ONE MAGIC TRICK ✅Remove Seller Feedback & Reviews
In this video, we will discuss about NEGATIVE AMAZON REVIEW – One Magic Trick to Remove Seller Feedback \u0026 Reviews. Most of the seller are looking for the answers of the following questions:http://bit.ly/2XcwVIb http://bit.ly/2XcwVIb https://t.me/amazingmarketer https://amazingmarketer.in/ https://bit.ly/2rd5ueR ❌❌ ★★★https://bit.ly/2rd5ueR ❌❌ ★★★https://www.youtube.com/watch?v=JipBy …
Content
0.82 -> Subscribe AMAZING MARKETER Channel and hit the BELL icon to watch latest videos
8.26 -> Hi Guys, as a seller
11.08 -> we always do best of the best things to provide best experience to our customer.
15.36 -> Like
16.64 -> providing superb quality product,
18.16 -> attractive packaging,
19.66 -> and above all, deliver their product safely & securely.
22.72 -> so that product doesn't get damaged in transit or in shipping.
26.92 -> However, there are customers who are not happy
31.44 -> with the seller performance and give negative feedback.
34.485 -> So, today we will discuss this pain point
37.465 -> how you can remove 83% of
40.64 -> negative feedback?
43.48 -> Myself Sorabh, you are watching AMAZING MARKETER.
52.26 -> Primarily, every seller has only two pain point.
54.82 -> first is, the return or refund on sold product.
58.68 -> I have already made a video on this.
61.08 -> How to deal with fake customers. Link is available in description.
64.26 -> You can refer that. Second pain point is,
66.52 -> Negative Seller Feedback.
70.12 -> So, today we will discuss the same.
73.185 -> how you can remove the negative review
76.645 -> appeared in your seller dashboard?
79.955 -> So, first of all, you have understand why it is important to keep seller performance high.
83.225 -> If your seller performance is going down,
86.255 -> its impact would be
89.145 -> that ranking of your product listings will go down.
91.915 -> and, in worst case scenario
95.1 -> your selling privileges has been removed
98.04 -> and, your account might get suspended.
101.285 -> so, we will not be able to sell anything once account gets suspended
104.585 -> and your whole business gets stopped.
107.355 -> Thus, I would suggest
109.955 -> we should try to keep our seller performance high.
112.98 -> So, what are the factors on which seller performance depends?
114.98 -> It primarily depends on three things:
117.86 -> the first and most important factor is "Order Defect Rate"
122.08 -> So, today we will discuss only about order defect rate.
125.065 -> by the help of which you can keep your seller performance high.
128.115 -> What is Order Defect Rate?
131.18 -> It's very easy to calculate the ODR,
134.34 -> the number of units sold in particular time
137.36 -> out which how any have received negative feedback. This is Order Defect Rate.
141.8 -> ODR is primarily dependant on three factors:
144.18 -> First is Service Charge Back Request.
148.1 -> It means that
151.98 -> If a customer purchased a product from you
154.915 -> and filed a refund claim.
157.955 -> Instead of filing claim to Amazon directly,
160.88 -> customer filed the claim to bank.
163.9 -> Suppose a customer purchased a product from you,
166.945 -> and you have delivered the same. But,
170.315 -> customer claims to bank that
172.775 -> s/he has purchased so & so product. However, same has not been delivered
175.22 -> or a fraud transaction has been made from his/her card.
179.5 -> So, you can't do anything in this case as claim is not coming to amazon directly.
184.18 -> However,
186.24 -> It will impact you because
189.5 -> Amazon resolves the case with bank.
191.38 -> As a result amazon will downgrade your performance.
194.34 -> Second factor is "A-Z Claim"
197.04 -> This is a simple claim in which buyer doesn't liked your product
201.36 -> will ask for return or refund.
204.355 -> and, third factor is "Negative Feedback"
207.345 -> We will discuss the same today and how to remove the same.
210.465 -> Now you have idea on what parameters
213.525 -> Order Defect Rate is dependant.
217.82 -> So, we have to try our best to keep ODR under 1%.
222.34 -> because our account gets suspended for sure the moment it goes over 1%
228.18 -> Which no body wants.
231.28 -> So our efforts should be in the direction to keep ODR under 1%.
235.06 -> Lets get back to negative feedback.
237.28 -> How can you remove negative feedback.
240.08 -> I have figured out this trick recently
243.435 -> and this is an amazing trick, completely legal & fair.
246.575 -> There is nothing unethical about this trick.
249.6 -> You just have to invest 5 minutes in a day
254.08 -> You can remove multiple negative review in day however,
258.215 -> I won't recommend that
261.105 -> try to remove only one or two in a day.
264.105 -> So Amazon doesn't gets a impression that
266.965 -> you are trying to showcase yourself positive and improve your rank.
271.5 -> So, what exactly you have to do is
272.82 -> First of all, go to seller dashboard
275.795 -> and hover on Performance tab.
278.725 -> and click on feedback field.
280.88 -> The moment you click on feedback field,
283.535 -> all the feedback till date you have received
286.465 -> will gets open.
289.405 -> You will see there are many reviews with 1 or 2 ratings.
292.205 -> some of them are of 4 or 5 ratings.
295.545 -> You have understand that as per Amazon,
298.575 -> If your ratings are 4 or 5,
301.355 -> it means "Positive". If rating is 1 or 2
304.385 -> means "Negative". If it's 3 then,
307.525 -> it is completely "Neutral".
310.725 -> So, we have to work on 1, 2, & 3.
313.58 -> 4 & 5 is good which is positive for us.
316.66 -> We don't have to touch that.
319.445 -> We will work on how to remove rating 1, 2 & 3.
322.275 -> First, check your list
325.075 -> for all 1, 2, & 3 ratings.
328.375 -> and,
329.5 -> the most important thing which you must focus on
332.48 -> " The comment with these ratings...
335.84 -> should be product related not seller related."
341.735 -> I am repeating myself...
344.745 -> Your rating between 1 to 3
347.435 -> should be product related
350.465 -> not seller related.
353.755 -> I mean, if a customer written that
356.965 -> s/he is dissatisfied with the product
359.855 -> or product is defective but
363.175 -> that feedback has been written for the seller. You can easily remove that.
366.185 -> Why this happen?
369.155 -> Almost, 70-80% customers are confused,
372.105 -> and don't know
375.16 -> where to publish the review or feedback.
379.46 -> What they actually do when they are not happy with product,
383.485 -> and gave a negative feedback to seller.
385.995 -> Suppose, I am a buyer and
389.305 -> purchased a footwear.
393.28 -> And, I am not happy with the product quality
396.58 -> or there is some defect in it.
399.32 -> Then, I will rate the seller
402.32 -> that product is not good & I am dissatisfied.
405.74 -> Same thing you have to tell the amazon as a seller.
408.405 -> The shared rating is for the product
411.755 -> not for the seller.
414.805 -> Amazon will remove it without any problem.
418.095 -> Now, I will tell you how to remove this feedback,
421.415 -> When you are on the feedback page,
424.335 -> and you have checked on which
426.615 -> orders you have received 1 to 3 ratings.
429.735 -> copy one of the Order Id
432.245 -> Click on the contact us
435.215 -> in seller dashboard.
438.395 -> Talk to Amazon support.
441.165 -> There are three ways to talk to Amazon support,
444.115 -> Phone, Email, & Chat.
447.635 -> I would recommend you to
450.305 -> Chat with Amazon support.
452.985 -> Because it's the fastest way to interact with Amazon support.
455.915 -> Use Chat option, say "Hi" to them, talk to them
459.085 -> explain clearly that
462.195 -> There is a negative feedback on the product
465.545 -> with order id "xyz" and has nothing to do with seller performance.
468.825 -> I am pretty sure that within 5 minutes,
471.925 -> the review will be removed.
475.105 -> I recommend you to try this,
478.485 -> because taking 5 minutes out in a day is not a big deal to
481.435 -> improve your seller performance.
483.815 -> You have to understand simple guidelines by Amazon,
486.925 -> there is different section for product review
489.755 -> and different section
492.585 -> for seller review. However,
495.695 -> customers are not aware of that
498.895 -> what they actually do when they are not happy with the product
501.855 -> they rate sellers negatively.
504.575 -> As a result, we sellers have to face negative impact,
507.905 -> ranking goes down, accounts get suspended.
510.645 -> So, highlight this concern to Amazon
513.615 -> that shared review has nothing to do with seller performance.
516.055 -> and, it is product review.
519.125 -> I am 100% sure your negative review will be removed from there.
522.205 -> So, try this method,
525.315 -> to remove your reviews.
528.365 -> That will improve your seller performance.
531.305 -> once your seller performance is improved, your ranking would be better.
534.085 -> If your ranking is better, your sales would be better.
537.165 -> With better sales, you will get better profit.
540.175 -> and ultimately, your life would be better.
543.075 -> Do LIKE & SHARE this video.
546.225 -> To beat your competitor,
548.34 -> don't forget to SUBSCRIBE this channel. Finally,
552.58 -> KEEP SELLING, KEEP SMILING.
Source: https://www.youtube.com/watch?v=SN2ec7gO0m0
