Timestamps: 0:00 - Introduction 0:15 - Close App Store 0:29 - Disable Face ID \u0026 Passcode 0:48 - Remove \u0026 Add Payment Method 1:28 - Family Sharing 1:56 - Sign Out Apple ID 2:08 - Disable Content Restrictions 2:44 - Software Update
Disclaimer: The information contained herein should NOT be used as a substitute for the advice of an appropriately qualified professional. Follow the instructions at your own risk. Due to factors beyond the control of tech How, no information contained in this video shall create any expressed or implied warranty or guarantee of any particular result.
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Content
0.32 -> What’s up guys, in this tutorial, I will show you
how to fix the “payment not completed” App Store
6 -> error you are getting on your iPhone.
This should be quite an easy tutorial,
11.12 -> for more information, click on the
first link in the description below.
15.68 -> In a lot of cases, this error is
related to an outdated payment method
20.88 -> or because of your Face ID settings.
First of all, make sure to completely
27.12 -> close your App Store application and open up your
iPhone settings and tap on Face ID & Passcode.
35.28 -> After entering your passcode, go ahead and
disable Face ID for iTunes & App Store.
41.84 -> You can then try to complete a purchase in your
App Store to see if this fixes the issue.
48.56 -> If the problem persists, then your payment
method was declined due to it being out of date,
54.72 -> having insufficient funds
or because of your Apple ID
58.72 -> location settings.
In your iPhone settings,
62.48 -> tap on your Apple ID name.
From here, select Payment & Shipping.
68.8 -> Here you can preview your current payment
method after entering your Apple ID password.
75.04 -> Select to edit your payment
method and remove it.
78.96 -> You can then proceed to add a new payment method,
such as Apple Pay, which would be the easiest,
85.6 -> a credit card or PayPal.
If you are using Family Sharing
90.24 -> and Purchase Sharing with other users and
devices, then only the family organiser can
96.48 -> change or delete a payment method.
Beware that some users have issues
101.76 -> when connecting PayPal, as your Apple account
information has to match your PayPal account.
108.4 -> After adding a new payment method and
deleting the old one, you can go ahead
113.36 -> and see if this fixes the issue.
Next, in your Apple ID settings, tap on Sign Out.
121.44 -> It will take a second to sign you
out and you can then proceed to
125.6 -> sign back into your Apple ID account.
Lastly, screen time, parental controls
132.56 -> and content restrictions can hinder you
from making purchases on your iPhone.
138.64 -> In your Screen Time settings, tap
on Content & Privacy Restrictions.
144.64 -> Under iTunes & App Store Purchases, make
sure that you’re allowed to install apps,
150.24 -> delete apps and make in-app purchases.
Alternatively, you can try to completely disable
157.68 -> Content & Privacy Restrictions and try to
download an app or make an in-app purchase.
164.4 -> Lastly, you should make sure that your iPhone
is running the latest software update.
169.84 -> In your iPhone settings, scroll down and tap
on General. From here, select Software Update.
178.08 -> Download and install the update, in case
there is one available to you and proceed
183.36 -> to restart your device when this is done.
This will in addition restart all processes
189.36 -> running on your device and can help fix the
“payment not completed” error you are getting.
195.44 -> In case you have any further issues
or problems following this tutorial,
200.08 -> then I suggest following my extensive
guide linked in the description below.
204.72 -> I hope this helped you out, leave a comment if you
have any questions and see you in the next one.
