How to Fix Samsung ecobubble Washing Machine Error Codes 5C, 5E
How to Fix Samsung ecobubble Washing Machine Error Codes 5C, 5E
How to Fix Samsung ecobubble Washing Machine Error Codes 5C, 5E In this video, we’re going to show you what to do if your Samsung ecobubble washing machine display is showing error code 5C or 5E.
This error code usually indicates that there is a problem with the water draining. Here, we’re going to show you what to check to find out what is causing the issue and fix your appliance.
If you find that it is the drain hose that is causing the problem, it will need to be replaced. You can find spares on our website below: https://www.espares.co.uk/search/pt15…
To make sure you find the correct part for your machine, you will need to know the model number. Take a look at our video below which shows you where to find the model number on your washing machine. • How to Find The Model Number on a Was…
Want to skip straight to the information you need? Here’s what we talk about in each part of our video:
0:00 Introducing the video 0:44 Tools needed for the repair 0:59 How to check the pump filter 1:45 How to check the pump impeller 2:05 How to check the drain hose 2:24 How to remove the faulty drain pump 3:36 Suggested video: How to Find the Model Number on a Washing Machine 3:59 How to fit the new drain pump 5:20 Suggested video: How to Clean a Smelly Washing Machine
Thanks for watching!
Content
7.64 -> Hi, I'm Mat
from eSpares.
9.758 -> In this video, I'll show
you what to do
11.52 -> if your Samsung ecobubble
washing machine
14.457 -> is displaying
the error code 5C or 5E.
18.983 -> Error codes usually appear
on your washing machine's display
22.531 -> and indicate that there is
a fault with your appliance.
26.12 -> This particular error code means
that there is a water draining issue.
30.034 -> Here we will run
through some checks
32.021 -> to help you find out
what is causing the issue
34.253 -> and how to fix it.
36.242 -> Before carrying out any work
37.707 -> make sure your
washing machine is turned off
40.369 -> and fully disconnected
from the mains.
44.436 -> For this repair, you'll need to
turn off the water supply to the machine
48.604 -> and disconnect
the water inlet pipe as well.
51.62 -> The tools you'll need
are a Phillips screwdriver
55.045 -> a pair of pliers
and a large towel.
59.326 -> The first thing to check
is the pump filter
62.098 -> which is the
part of the machine
63.997 -> that catches debris
during a wash cycle
66.226 -> such as coins, hair grips
and screws.
69.147 -> If it becomes blocked
70.168 -> water will not be able to pass
through and get to the pump.
73.807 -> Now there can be a lot of water
stored down here in the machine
77.178 -> so I put a towel down to catch any.
79.635 -> But first what I'll do
81.72 -> is use the emergency drain hose
85.739 -> open that up and then
pour that into a bucket
89.019 -> and that should take out
most of the water.
91.801 -> You can then remove
the filter to check
97.398 -> if there's any
damage or blockage.
100.134 -> If it is damaged the filter
will need to be replaced.
105.577 -> The next thing to check
is the pump impeller
108.122 -> and you can see it
at the back there.
110.525 -> To do this move the blade with your
fingers to ensure that it moves freely.
114.763 -> If there is any debris
blocking its movement
116.651 -> then remove the obstruction.
118.487 -> If the impeller has actually
come away from the pump
121.438 -> then a new pump
will need to be fitted.
125.293 -> The next thing to check
is the drain hose.
127.348 -> Make sure there's no kinks
in the hose
130.12 -> stopping water from draining away
from the machine.
133.339 -> If you've checked the hose
the filter and the impeller
136.564 -> and they're all fine
137.903 -> it's likely to be a problem
with the drain pump
140.764 -> and I'll show you
how to fit a new one now.
144.36 -> To remove
the faulty drain pump
145.84 -> I need to remove
the bottom panel
147.541 -> by undoing the five screws
that hold it in place.
150.978 -> Now I've lent the machine down
onto its front.
153.67 -> If you're doing this
on a hard floor
155.595 -> make sure you put
a towel down to protect the door.
158.067 -> But also to collect any water
159.929 -> that may come out of the
drain pump when it's removed.
163.641 -> Now I can use my Phillips screwdriver
to remove the bottom panel.
175.511 -> With the bottom panel removed
177.522 -> here we can see
the drain pump.
181.056 -> To remove the drain pump
182.392 -> simply take out
the electrical connections
184.547 -> and undo the three screws
using your Phillips screwdriver.
216.643 -> Before we begin
217.843 -> you're going to need
to find a drain pump
220.004 -> suitable for your make
and model of washing machine.
223.491 -> To do that you'll need to find
the model number for your appliance.
227.086 -> You can see our video here.
229.514 -> Which tells you
exactly how to find
231.338 -> the model number
of your washing machine.
234.278 -> You can also find a link in
the description below to find your drain pump.
239.615 -> You can now fit
your new drain pump.
243.049 -> Before I fit it
it's just worth mentioning
244.876 -> that make sure
on your new pump
247.142 -> that this seal
around the impeller here
250.347 -> comes with the new pump.
252.472 -> Sometimes it doesn't
253.732 -> so if it doesn't you're going to
have to take it off the old one
255.843 -> and put it around
the new one.
258.641 -> Now I can screw it into place and
reconnect the electrical connections.
284.283 -> With the new drain pump in place.
286.929 -> Refit the bottom panel
289.761 -> using the five screws
you removed earlier.
293.897 -> You can then put the machine
back into its upright position
299.012 -> and do get help to do so
if it's too heavy for you.
312.909 -> We hope this has helped
314.321 -> to sort your drainage problem
on your washing machine
317.369 -> and the error code
has now disappeared.
320.72 -> It's a good idea to give your
washing machine a very thorough clean
324.923 -> and you can see our video here
326.929 -> which is a step-by-step guide
329.041 -> on how to do this and keep
your washing machine working efficiently.
333.809 -> Before you go
335.016 -> please do subscribe
to our channel.
337.243 -> So you can get
more help and advice
339.329 -> on how to fix and maintain
your household and garden appliances.
