Basic job responsibilities of L1, L2 and L3 profiles in IT | My Experience | ENG Subtitles
Basic job responsibilities of L1, L2 and L3 profiles in IT | My Experience | ENG Subtitles
Basic job responsibilities of L1, L2 and L3 profiles in IT | My Experience
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Abhimanyu Gautam
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Content
1.175 -> HELLO! FRIENDS MY NAME US ABHIMANYU
3.5 -> In this video i'll tell about
L1,L2 and L3 respectively
9.512 -> What are these three lavels
I'll tell in very simple terms
13.29 -> So please! watch full video
15.884 -> If you have any question please
comment down and let me know
21.226 -> If you like the video please
comment down about video
24.339 -> And if you're new on this
channel do subscribe Old ones who
27.885 -> have'nt subscribed yet please
subscribe and press the bell icon
32.474 -> Press the bell icon so you
can get notify about new videos
35.569 -> And
37.223 -> Watch the video till so you can understand
it it's not a big video i'll keep it
41.917 -> small so that i can cover up things
quickly because i'll tell you basic points
47.434 -> So let's start
49.18 -> L1 phase is basically from
1 to 3 years of experience
53.064 -> however it can be
further more
56.354 -> it can go beyond 3 more
It is purely depend on your
60.013 -> dedication and also on
how you manage your work
64.337 -> I'll tell diffrenve between L1, L2 and L3
beacause I have passed through all phases
73.392 -> I'm in L3 field umm. maybe L2 or L3
76.479 -> So
77.273 -> So you can consider me i know L3 part as well
81.744 -> Right!
82.755 -> Now we come to L1 what's upon
L1 here you will get only basic work
91.585 -> simply you have to do hardwork
mainly you have to work on low lavels
100.415 -> Like talking about networking you
can get to do Cabling only You can
105.153 -> get to do Cabeling on user's desk
You have to do this kind of basic work
110.322 -> Right!
110.893 -> After that you can get Read only mode in
network moniter where you can just moniter
117.651 -> Also you can get alerts from there You
can also moniter alerts sent to your Email
124.577 -> Right
125.355 -> Then comes to switching's backup password
where you can take backups of switching
131.642 -> You can examine any new port and
also you can switch or you can install it
137.577 -> This is also included in L1
140.038 -> Right!
140.688 -> And in L1 you have user interactions also where
you have to see user's network related problems
146.009 -> or i'm talking about desktop because company
nowdays tends to this work to be done by L1
151.276 -> So there you have to examine
desktop and their problems and this work
156.652 -> should be done by L1 and manager
let you to do all this kind of work
161.974 -> Now comes to L2 this phase is of
some high lavel work where you can get to
168.518 -> manage some parts of networking you
can get login of router or firewall etc.
175.101 -> With some rule access
where you can change some
177.97 -> rule after management
or after change request
181.038 -> or due to any user's particular
requirement or you have to
183.716 -> block or unblock anything you
can do this kind of work there
186.815 -> Then it comes reporting you have
to report completely you have to
191.701 -> mantain all alerts you have to report
to your management and manager
198.078 -> About weekly,per day and
monthly statics by giving reports
205.143 -> You have to make process
document about how you're
208.067 -> making process documents
how things varying and any new
211.407 -> implementation and about your R&D you done and any
configuration you have done you have to note down everything
218.357 -> You have to mantain whole inventry
and all your assets, assests moving
223.257 -> in or moving out and your installed
assets you have to mantain all
228.053 -> How much garbage you have,
your resale waste and amount of
232.875 -> waste you have to e waste
you have to keep all details of it
237.942 -> After mainly your high
lavel work is of to wrok upon
241.348 -> servers, port binding, port
enabling or shape inbound &
245.087 -> outbound rule & mantainence
of databases if you
248.622 -> have'nt database administrator
this work is also included here
253.037 -> Then you interact with mid-user,
high lavel devlopers & project manager
259.652 -> you have to cummunicate with them
you have to follow them and work there
266.482 -> You have to manage payments if
there is no sitting of manager or L3 person
275.26 -> Now comes to under L3. L3 works on very high
lavel & on project lavel Suppose making of any
283.316 -> project, to bring any DLP solution, implimentation
of any security. These projects comes under L3
291.949 -> Like opening of new office & setup of
whole network, designes, type of devices we
298.497 -> need, which device is in budget & also
the budget type. These works also included
305.078 -> L3 setups to zero to hundered as
it has knowledge.It configures all
311.229 -> devices & standerd documents either
it shares with the team management
318.125 -> or with manager. It designes
& implement the designes end
324.645 -> to end and it don't handover
unitil the project/network up.
331.167 -> Right!
331.746 -> These thing comes under L3
333.619 -> Then L3 takes all exclation
calls from L1 &L2
337.729 -> also the tasks that they
have and attends them right!
342.561 -> Then comes M1 & M2 lavels which are
Deputy manager, manager & assistent manager
349.262 -> There it helds
meetings with management & brief them totaly
357.189 -> About work performance, Team
working & projects on which team
363.379 -> is working. It has to discuss
all focus points. It mantains all
369.57 -> Right!
370.228 -> So from here you must have got a
idea about what actually L1,L2 & L3 does
376.45 -> if you found helpful please like if you're
new please subscribe. Put your questions
386.914 -> in comment section i'll answer all. Thanks!
for watching video have a good day bye bye
Source: https://www.youtube.com/watch?v=hfpccsqzYDk