Fix PS Remote Play can't connect to your PS4/PS5(8801e209) Something went wrong(8801330d) (8801330f)
Fix PS Remote Play can't connect to your PS4/PS5(8801e209) Something went wrong(8801330d) (8801330f)
With Remote Play, you can control your PlayStation® console remotely wherever you have a high-speed internet connection. Using the PS Remote Play app, you can control your PlayStation®5 console or PlayStation®4 console from a device at a different location. For example, you can use a computer in another room or a smartphone when you’re out to enjoy PS5™ and PS4™ games.
The port numbers that are used by Remote Play are 9295 (for TCP), and 9296 and 9297 (for UDP). If these ports are unavailable, it might be possible to use ports 9295 through 9304 (for TCP and UDP).
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Content
0.9 -> hello guys welcome to my Channel today I
4.5 -> will show you some methods to fix PS
6.359 -> remote play not working can't connect to
8.519 -> your PS4 PS5 on iPhone iPad or Android
12 -> device
13.799 -> so firstly try disable and re-enable
16.8 -> remote play on the console
19.32 -> just go to settings
25.5 -> scroll down then select Remote Play
27.84 -> connection settings
31.98 -> uncheck enable Remote Play for about
34.26 -> seconds then re-enable it
39.54 -> after that if you still can't connect to
42 -> console then try turn on and off
43.92 -> airplane mode on iPhone iPad or Android
46.26 -> device
57.78 -> next close PS remote play app and reopen
61.199 -> it
68.34 -> in case the problem persists try the
70.979 -> following methods
73.5 -> method one restart your devices
77.04 -> first please restart the iPhone iPad or
80.939 -> Android device
82.979 -> after that if you still can't connect to
85.439 -> PS4 PS5 then restart PS4 PS5
90.479 -> to do this press the power button
92.64 -> present on the front panel of the
94.14 -> console to turn it off
96.24 -> the indicator will blink a few times
99.18 -> after turning off your PS4 PS5 unplug
102.9 -> the power cable from the power source
104.7 -> and disconnect any peripheral attached
106.68 -> to your console such as a controller
108.54 -> headset hard drive
110.579 -> Etc
111.899 -> wait for about five minutes before
113.88 -> connecting it again to power and restart
115.86 -> the console
117.84 -> try connect to your PS4 PS5 and see if
121.14 -> the error can't connect is fixed
125.28 -> if the problem still occurs then restart
127.799 -> the router modem
129.899 -> just turn off the router then Unplug the
132.599 -> modem and router from the power outlet
136.319 -> wait at least three minutes
139.92 -> plug the modem back into the power
141.78 -> outlet first wait one to two minutes
143.94 -> then it's time to power on the router
146.64 -> wait for all panel lights on your cable
148.86 -> modem to become green on before try
150.72 -> connection to your PS4 PS5 again
154.92 -> method 2 stay up to date
157.739 -> make sure that you have the latest
159.3 -> version of PS4 iPhone iPad or Android
162.42 -> system software
164.16 -> the updates always offer bug fixes and
166.739 -> system performance optimizations
169.739 -> so just ensure that the latest version
172.019 -> is installed on your devices
174.3 -> foreign
194.34 -> beside update the PS remote play app to
197.58 -> the latest version
201.659 -> just go to Google Store for Android
203.76 -> users and Apple Store for iPhone iPad
206.28 -> users
209.4 -> then check if the PS remote play app has
212.34 -> any available updates
214.019 -> if available update it
218.94 -> method 3 reset network settings
222.659 -> to do this on Android device go to
225.239 -> settings
227.879 -> scroll down then tap on General
229.739 -> management
236.519 -> tap on reset
239.879 -> tap on reset network settings
242.58 -> tap on reset settings
245.159 -> it will ask for your phone's passcode
247.2 -> enter it and follow the instructions
250.799 -> for iPhone iPad go to settings
255.12 -> tap on General
259.56 -> scroll down and tap on transfer or reset
262.26 -> iPhone
265.139 -> tap on reset then select reset network
267.9 -> settings
270.54 -> it will ask for your iPhone's passcode
272.759 -> enter it
278.1 -> after you enter your passcode a prompt
280.56 -> will appear on your screen asking for
282.24 -> your confirmation
284.16 -> tap on reset network settings to confirm
286.8 -> and your phone will restart
290.22 -> method 4 reset all settings
293.58 -> to do this on Android device go to
296.16 -> settings
298.62 -> scroll down then tap on General
300.54 -> management
304.38 -> tap on reset
307.259 -> tap on reset all settings
310.259 -> tap on reset settings
312.96 -> it will ask for your phone's passcode
315 -> enter it and follow the instructions
318.24 -> for iPhone iPad go to settings
324.12 -> tap on General
327.12 -> scroll down and tap on transfer or reset
329.759 -> iPhone
332.1 -> tap on reset then select reset all
334.919 -> settings
337.8 -> it will ask for your iPhone's passcode
340.02 -> enter it
342.6 -> after you enter your passcode a prompt
345.12 -> will appear on your screen asking for
346.8 -> your confirmation
348.72 -> tap on reset all settings to confirm and
351.36 -> your phone will restart
354.24 -> on PS4 PS5 go to settings
359.22 -> scroll down then select initialization
368.039 -> select restore default settings
371.1 -> it will ask for your system restriction
373.199 -> passcode enter it
375.9 -> select restore
378.24 -> method 5. try enable UPnP or open port
381.96 -> forwarding
383.22 -> if your router supports UPnP enable it
386.4 -> on the router
387.96 -> to do this launch a browser on your
390.3 -> computer or mobile
392.28 -> type in your IP address in the address
394.44 -> bar which in most cases is 192.168.1.1
400.919 -> this is the IP address which is
403.08 -> associated with your router you can also
405.12 -> check the back side of the router to get
406.8 -> the IP address
408.9 -> press enter to navigate to the isp's
411.419 -> login page
420.66 -> enter the username and the password for
422.819 -> your router
431.34 -> now you just need to find it in your
433.62 -> settings for your router and enable it
504.3 -> if your router does not support UPnP
507 -> adjust the router's port forwarding
509.099 -> setting to allow communication to your
510.9 -> PlayStation 4 console from the internet
514.02 -> the port numbers that are used by remote
516.18 -> player 9295 for TCP and 9296 and 9297
522.479 -> for UDP
524.399 -> if these ports are unavailable it might
