How to Fix an “E9” Error Message on the HP ENVY 6000e and 6400e Printer Series | HP Support
How to Fix an “E9” Error Message on the HP ENVY 6000e and 6400e Printer Series | HP Support
If you are experiencing an error where the Cancel and Resume lights are blinking and an alternating “E” and “9” are displaying on the control panel of your HP ENVY 6000e or 6400e series printer, follow the steps in this video to fix the issue.
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This video was produced by HP. How to Fix an “E9” Error Message on the HP ENVY 6000e and 6400e Printer Series | HP Support • How to Fix an “E9” Error Message on t…
Content
0.99 -> [Music]
7.44 -> how to fix an e9 error message on the hp
10.639 -> envy 6000d and 6400e printer series
15.28 -> you're experiencing an issue with your
17.119 -> printer where the cancel and resume
19.039 -> lights are blinking and an alternating e
21.84 -> and 9 are displaying on the control
23.84 -> panel follow these steps to fix the
25.92 -> issue
27.68 -> step 1 place the printer in setup mode
31.119 -> open the access door
33.44 -> at the same time press and hold both the
35.68 -> wi-fi button and the power button on the
37.92 -> back of the printer for 5 seconds
44.16 -> the ink access door
46.16 -> wait two to three minutes while the
47.84 -> printer powers on
49.6 -> the e9 error message continues to
51.76 -> display
53.68 -> step two complete printer setup through
56 -> the hp smart app on the hp smart app
59.6 -> select the previously set up printer and
61.76 -> then select hide printer
64.799 -> select add printer
67.76 -> wait while your printer is discovered
69.52 -> again by the app
72.159 -> once the printer is found follow the
74.159 -> prompts to connect the printer to your
75.84 -> wireless network
78.32 -> when prompted press the information
80.24 -> button on the printer to confirm your
82.08 -> proximity to the printer
84.88 -> once the printer is connected to the
86.479 -> network continue to follow the prompts
88.479 -> to continue with the setup process
91.92 -> hp smart displays that hp plus is being
95.2 -> activated on your printer
98 -> at this point the e9 error message will
100.24 -> disappear from the printer control panel
103.92 -> follow the remaining prompts to complete
105.759 -> the setup process
108.399 -> the hp smart app will return to the main
110.72 -> screen and display your hp envy printer
113.6 -> in a ready state
116.079 -> the e9 error is now fixed and your
118.56 -> printer is ready for use
124.399 -> click the playlists tab in youtube to
126.479 -> find hp videos in other languages
130.319 -> and search our channel to find official
