How To Fix WordPress Problems - Troubleshoot & Find The Problem & Repair
How To Fix WordPress Problems - Troubleshoot & Find The Problem & Repair
In this video, I am going to show you how to fix WordPress problem on your own. This is the same process that developer support will go through to help you. But you can do it yourself much faster.
All of the opinions expressed in this video are my own, I was not paid to make this video. Whenever there is a link in any of my videos, if there is a referral program available, please assume that you are clicking on a referral link.
Content
0.52 -> This video on the show you how to fix some
of the common problems that you might run
5.2 -> into using WordPress those bugs those troubleshooting
problems where you go to do something on your
10.94 -> website something's not right and you gotta
figure out what it is you might think it's
15.449 -> the theme or the page builder or this or that
but you really don't know this is also going
20.69 -> to help speed up in your support that you
would get from at theme or a plug-in provider
26.4 -> so here I am on this website and met up so
excited to make a change to it and update
31.6 -> something it's got Elementor it's got some
plug-ins on it and I'm sitting here and for
37.95 -> some reason my hat and Boris completely got
I don't know what happened so what I probably
43.07 -> do next is I would go into the back end of
WordPress I click on pages and then here it
49.06 -> is here's my homepage and I would click on
edit with Elementor because I want to jump
53.239 -> in using Elementor to make this check all
my cash and then you get this thing right
57.51 -> here sorry the content area was not found
on your page but the problem is this was working
63.73 -> a few days ago I don't know what could have
caused it going to deal with that in this
69.52 -> video I know I get all excited about this
stuff for you to do that in this video try
73.229 -> to give you a way to solve these things now
typically what you do is you sit there and
79.24 -> you think okay it must be Elementor but I
gotta tell you most of time when you think
84.249 -> it's a certain problem with a certain plug-in
or a theme it usually isn't but I want to
89.139 -> show you how to narrow that on down in this
video hi my name is Adam from WPCrafter.com
95.679 -> remake WordPress tutorial videos for non-techies
if you consider clicking on the subscribe
100.32 -> button click on the notification bell for
update so let's go ahead and jump on into
105.299 -> this one with the way it typically works when
you're running into any kind of problem is
111.99 -> you usually reach out to your theme provider
because you think it's them you reach out
116.549 -> to the page will look as you think it's them
and what they do is they reach back out to
121.149 -> you and say excuse me I would love to figure
this out for you but we need access to your
127.2 -> website and then you give them access and
so there are now two or three days gone by
131.39 -> now they have that and what they essentially
need to do is they need the login to your
135.56 -> website and go through this tedious process
of disabling all of your plug-ins and then
141.42 -> activating them one by one they'll also put
in a different theme and see if it's the thing
146.53 -> that you're using and they try to use this
process of elimination to try to determine
151.33 -> what the problem is now even if it's not there
plug-in or theme they do this for you but
158.23 -> you can actually do this your cell phenomena
go through how to do this in this video at
162.53 -> a faster way of doing it now just a word of
caution you want to have a backup before you
169.61 -> do this so just make a backup of your website
up with a link in the video description box
174.06 -> down below use updrafts the tutorials of on
updrafts you want to do that before you start
180.35 -> this process now second if your website hosting
company offers you staging like a staging
187.37 -> area you want to do what were to do in this
video in a staging area and if your web hosting
193.51 -> provider does not provide that that's okay
I'm going to put another link in the video
197.86 -> description box on how to easily create a
staging area it's not cost anything is just
202.48 -> gonna take a few minutes of your time and
what that's going to do this can make a backup
206.54 -> of your website and that into a separate area
and then you could login there and you can
211.069 -> do whatever you want and it's not can affect
the main website which is the goal because
215.16 -> we don't want to cause more problems trying
to fix a problem so the person you're going
220.03 -> to want to do is to change your theme and
the reason we want to do this first is because
225.5 -> it's super simple going to the process of
elimination on the plug-ins is going to take
231.18 -> more time for sure so it's always good to
have your ear and extra theme installed on
236.86 -> your WordPress website so you can easily and
quickly do this by default if it's a default
241.88 -> WordPress install you might have these three
themes here if you don't have an extra theme
246.86 -> just click on add new and install any old
theme it doesn't matter I would stick to one
251.69 -> of the WordPress theme so so this case will
be 2017 so I know right now I don't have my
258.569 -> admin bar I should have my admin bar I had
it yesterday I don't have it today so what
263.639 -> you want to do is go ahead and activate a
different theme some so I just activated hoops
269.09 -> I just activated 2017 we know it's the active
thing to go here I'll go ahead and click on
275.4 -> refresh it's going to make it look totally
different but what the point is is I'm trying
279.65 -> to see if my admin bar comes back and it didn't
come back and so what I would do next is I
285.289 -> would go into pages and see if I can now get
into Elementor and I try to jump in and it's
290.919 -> not let me in either someone go ahead and
click on go back so what I just did is I am
296.02 -> eliminated the possibility of this cause being
the theme now I know it's not the theme some
302.789 -> to go back and activate the theme that I was
using because I want my site to look normal
309.15 -> and enough I go to the front end and do refresher
to see nothing broke except we still have
314.029 -> this problem that were dealing with so next
what we want to do is install a free plug-in
320.229 -> called plug-in detective now the old way of
doing this is we would go in the back end
325.84 -> of WordPress we would go to plug-ins and we
would have to deactivate all of our plug-ins
331.27 -> to see if the problem went away and it usually
does and then you have to activate a plug-in
335.659 -> one by one you activate a plug-in and then
you go and you do a refresh and see if it's
340.55 -> fixed and if it's if it is still fixed then
you keep activating plug-ins until you can
347.62 -> see the one that has caused the problem so
you're actually checking to see if it breaks
353.33 -> so what we want to do is use this plug-in
right here, plug and detective which kind
358.669 -> of simplifies and 100 mates the the deactivating
and reactivating and checking of these plug-ins
366.33 -> for us it's a free plug-in and were going
to go ahead and use that right now so to save
372.19 -> you time to time so go ahead and click on
add new and I'm in a go ahead and do a search
376.669 -> for the plug-in and here it is I'll just go
ahead and install and activate this plug-in
382.24 -> and I'm going to show you how to use it okay
will click on activate and what you're going
387.939 -> to notice when you activate it you have a
new admin menu link there that says troubleshoot
393.499 -> and that's going to activate plug and detective
so I'm a go to the front end and do refresh
399.529 -> so in this case if you had a specific problem
on a specific page in you did have your admin
405.309 -> bar I don't in this case unfortunately what
you do is then go to that page click on the
410.379 -> troubleshoot I don't have that summit click
on troubleshoot here in the back end of WordPress
416.249 -> and it's going to start plugging detective
okay it's a real cute plug-in with this robot
421.349 -> and everything what we want to do is click
on open a new case and it's just going to
426.119 -> now ask us to take us to where the problem
is and so for me I'm have to go to the front
432.659 -> end of my website because I don't have the
admin bar and I'm pretty sure that admin bar
437.27 -> in the at Elementor going into Elementor is
all related some to click on visit sites it's
443.939 -> can it take me to the front and here and I
don't have my admin bar so now I am where
448.659 -> the problem is so essentially this is just
saying go to where the problem is some I click
453.93 -> on I'm there and now it's good as shows a
list of our plug-ins and is asking us which
459.809 -> of these plug-ins are required for the site
to function properly so for me I'm to click
466.96 -> on Elementor so you're typically going to
want to click on your main page builder plug-in
472.749 -> for this step so I clicked on Elementor and
the click on I'm done and so now what it's
478.349 -> going to do is go through this process of
disabling groups activating groups showing
483.809 -> us the front and until we can go through this
process of elimination so it's two together
489.409 -> so first really click on start interrogation
it says here is your site again is the problem
495.18 -> fixed I have my admin bar back so I'm in a
click on yes it's fixed okay and then were
501.28 -> going to click on start interrogation again
and it's asking again is your problem fixed
508.349 -> and yes it is I have my admin bar so it is
fixed again the number click on start interrogation
514.14 -> again and now it's saying is your problem
fixed and yes it is I have my admin bar summa
521.69 -> click on yes it's fixed click on start interrogation
again it's asking me again is the problem
528.53 -> fixed yes it is my click on start interrogation
again and it says is your site is your problem
536.99 -> fixed now if you notice my sites broken again
I don't have my admin bar summit click know
544.2 -> it's still broken okay and it says right here
culprit found it was this plug-in right here
551.71 -> named ODT relative URLs and so now it's given
me an option right here to have it be deactivated
559.82 -> I'm in a click on deactivated for me it's
is the culprit is found in them to click on
566.35 -> return to the WordPress dashboard so what
that did as it went through this process of
572.9 -> deactivating and activating them in batches
in each time we clicked on to start interrogation
578.88 -> again what happened was it was activating
a few more and it was keeping track of that
584.19 -> whole thing for you this is a pain in the
rear and to do without a tool like this I
588.54 -> know from experience and all the people that
you think that the developers tool is the
595.87 -> problem it's not the problem and in this case
you would have thought Elementor is a problem
602.06 -> let me go and bang down Elementor's door but
it turns out it wasn't such as go verify that
607.66 -> the websites working so here I am and there
was the no admin Barbara number click on refresh
612.94 -> and 1/2 we have our admin bar back and then
right here a minute click on edit with Elementor
621.15 -> to see if I can get into Elementor click on
edit with Elementor and it looks like I can
628.16 -> get back into the Elementor interface which
is awesome so now let me go into the plug-ins
636.15 -> section right here of the site and you can
see right here ODT relative URLs is what is
643.12 -> deactivated this plug-in made it super easy
to determine that that is the plug-in that
650.06 -> was causing the problem so now what you would
end up doing is you would simply go to you
656.81 -> did this all in the staging area of your website
you would go back to your main website click
663.72 -> on disable a for that plug-in and you would
see the problem is solved in your website
669.43 -> is working again and that's as simple as it
is so anyways I hope you found some value
676.59 -> in this video if you did give it a thumbs
up and if you haven't been a Facebook group
682.31 -> or you have a friend that's having a problem
with WordPress maybe share this link to this
686.31 -> video with them so that they can see how to
solve their problem right now and not have
690.56 -> to go through this back-and-forth of support
so that they can solve their problem right
695.3 -> now other than that thank you for watching
this video I hope to see you in the next one